Shipping policy
Thank you for shopping with KJ Global. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below for details on processing, delivery times, and other important information.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary depending on your location:
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Canada & United States: 5–10 business days
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International Orders: 7–20 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays, carrier issues, or high demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Customs, Duties & Taxes
For international orders, customs fees, duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate at checkout. KJ Global is not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us at our support email, and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us atkjglobal2@gmail.com
Thank you for choosing KJ Global.